Effective Date: August 31, 2026
Last Updated: August 31, 2026
Biscuit Hound LLC, doing business as Biscuit Hound Café (“Biscuit Hound,” “we,” “us,” or “our”), respects the
privacy of our customers and website visitors.
This Privacy Policy explains how we may collect, use, disclose, and protect information when you visit our
website, place an order, make a purchase, communicate with us, participate in a loyalty or promotional
program, or otherwise interact with Biscuit Hound Café.
BISCUIT HOUND CAFÉ—PRIVACY POLICY
1. INFORMATION WE MAY COLLECT
Depending on how you interact with us, we may collect information including:
Contact Information
This may include:
Name
Email address
Telephone number
Mailing or billing information when necessary
Information you provide when contacting us
Order and Transaction Information
When you make a purchase or place an order, information may include:
Items purchased
Order amount
Date and time of purchase
Pickup or fulfillment information
Discounts or promotions used
Tips
Refunds
Transaction history
Payment Information
Payments for Biscuit Hound Café may be processed through Square, operated by Block, Inc. and its
affiliates.
Square may collect and process payment card information and other information necessary to authorize
and complete your transaction.
Biscuit Hound Café does not directly receive or store your complete payment card number when your
payment is processed through Square.
Website and Device Information
When you use our website, certain information may be collected automatically, including:
IP address
Browser type
Device type
Operating system
Pages viewed
Referring website
Approximate location derived from an IP address
Date and time of visits
Website interactions
Cookie and similar technology information
Communications and Customer Service
If you contact us, we may retain information contained in your communication and information necessary
to respond to your request.
Loyalty, Digital Receipt, and Marketing Information
If you voluntarily participate in a loyalty program, request digital receipts, subscribe to marketing
communications, or use similar services, we or Square may collect contact information and information
about your interactions and purchases.
2. HOW WE USE INFORMATION
We may use personal information to:
Process and fulfill orders.
Process payments and refunds.
Provide customer service.
Send requested receipts and order notifications.
Administer loyalty programs, gift cards, promotions, or discounts.
Communicate with customers about their orders.
Send promotional communications when permitted by law and when you have elected to receive
them.
Maintain and improve our website and services.
Understand customer preferences and website usage.
Prevent fraud and protect the security of our business, customers, and systems.
Maintain business and transaction records.
Comply with legal, tax, accounting, regulatory, and food-service requirements.
Enforce our Terms and Conditions.
3. SQUARE
Biscuit Hound Café uses Square as our point-of-sale and payment-processing provider and may use Square
for online ordering and related customer services.
When you interact with Biscuit Hound through Square-powered services, Square may process information
on our behalf that is necessary to provide those services.
Square also offers certain services directly to consumers, including services related to digital receipts,
Square profiles, Square Pay, and certain loyalty, marketing, and buyer features. Information used for those
services may be governed separately by Square's applicable privacy notices and terms.
Customers should review Square's privacy notices for additional information regarding Square's collection,
processing, retention, and use of personal information.
4. HOW WE MAY SHARE INFORMATION
We do not sell customer personal information for money.
We may disclose information when reasonably necessary to operate our business, including to:
Service Providers
We may provide information to companies that perform services on our behalf, including:
Square and related payment or point-of-sale services
Website hosting providers
Online ordering providers
Email and communication providers
Analytics providers
IT and security providers
Accountants, attorneys, and professional advisers
These providers may receive information necessary to perform services for us.
Legal and Safety Requirements
We may disclose information when we reasonably believe disclosure is necessary to:
Comply with applicable law or legal process.
Respond to lawful requests from governmental authorities.
Protect Biscuit Hound, our customers, employees, or others.
Investigate fraud or security incidents.
Enforce our agreements and policies.
Business Transactions
Information may be transferred as part of a merger, acquisition, financing, sale of assets, reorganization, or
similar business transaction involving Biscuit Hound LLC.
5. COOKIES AND SIMILAR TECHNOLOGIES
Our website and service providers may use cookies, pixels, web beacons, local storage, and similar
technologies.
These technologies may be used to:
Make the website function properly.
Remember customer preferences.
Maintain shopping carts or ordering sessions.
Process online orders.
Measure website traffic and performance.
Understand how visitors interact with our website.
Detect fraud and improve security.
Support advertising or marketing when applicable.
Additional information is available in our Cookie Policy.
6. MARKETING COMMUNICATIONS
If you elect to receive promotional email or text communications from Biscuit Hound Café, we may use the
contact information you provide to send those communications.
You may unsubscribe from marketing emails using the unsubscribe instructions included in those
messages.
Where text-message marketing is offered, applicable consent and opt-out instructions will be provided with
that service.
Opting out of marketing does not prevent us from sending transactional communications that are
necessary to complete an order, issue a receipt, provide customer service, or otherwise administer your
transaction.
7. DATA SECURITY
We use reasonable administrative, technical, and organizational measures designed to protect personal
information.
Payment transactions processed through Square are transmitted and processed using Square's payment
systems and security measures.
No internet transmission or electronic storage system can be guaranteed to be completely secure, however,
and we cannot guarantee absolute security.
8. DATA RETENTION
We retain personal information for as long as reasonably necessary for the purposes for which it was
collected, including completing transactions, maintaining appropriate business and tax records, resolving
disputes, preventing fraud, and satisfying legal obligations.
Information processed by Square may be retained according to Square's applicable policies and legal
obligations.
9. YOUR PRIVACY CHOICES
Depending on where you live and applicable law, you may have rights regarding personal information
about you.
These may include the right to request access to, correction of, or deletion of certain personal information.
You may contact Biscuit Hound Café regarding information that we control.
Information maintained directly by Square or through Square consumer services may need to be accessed,
corrected, or deleted through Square.
You may also control certain cookies through your browser settings or any cookie preference tools provided
on our website.
10. CHILDREN'S PRIVACY
Our website and online ordering services are intended for a general audience and are not directed toward
children under 13.
We do not knowingly collect personal information directly from children under 13 through our website.
If we learn that we have collected personal information from a child under 13 in circumstances where
parental consent was required, we will take reasonable steps to delete it.
11. THIRD-PARTY WEBSITES AND SERVICES
Our website may contain links to or integrations with services operated by other companies.
Those companies maintain their own privacy practices, and this Privacy Policy does not govern information
they collect independently from Biscuit Hound.
We encourage customers to review the privacy policies of third-party services they use.
12. CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy periodically.
When changes are made, the “Last Updated” date at the top of this policy will be revised.
Material changes may also be communicated through the website or by other appropriate means when
required by law.
13. CONTACT US
Questions, requests, or concerns regarding this Privacy Policy or Biscuit Hound Café's handling of personal
information may be directed to:
Biscuit Hound Café
Biscuit Hound LLC
600 South Ave W
Missoula, Montana 59801
Please contact the café directly with privacy questions or requests relating to information maintained by
Biscuit Hound.
© 2026 Biscuit Hound LLC. All rights reserved.